Terms of Service

1. Acceptance of Terms

By accessing and using SimNha's website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use our services.

2. Description of Service

SimNha provides digital eSIM products for mobile data connectivity. Our services include:

Sale and delivery of eSIM data plans for various destinations worldwide
Instant digital delivery of eSIM activation codes via email
24/7 customer support for eSIM-related inquiries
Account management and order history tracking

3. eSIM Product Terms

3.1 Activation: eSIMs must be activated within 12 months of purchase. Once activated, the validity period begins according to the specific plan purchased.

3.2 Compatibility: It is the customer's responsibility to ensure their device supports eSIM technology before purchase. We provide a device compatibility checker on our website.

3.3 Data Usage: Data allowances are subject to the terms of the specific plan purchased. Unused data does not roll over and expires at the end of the validity period.

3.4 Coverage: Coverage is subject to local network availability. We partner with reputable carriers but cannot guarantee coverage in all areas.

4. Account Registration

To make a purchase, you may need to create an account. You agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Keep your password secure and confidential
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use

5. Payment Terms

5.1 Pricing: All prices are displayed in USD and include applicable taxes unless otherwise stated.

5.2 Payment Methods: We accept major credit cards, debit cards, and other payment methods as displayed at checkout.

5.3 Authorization: By providing payment information, you authorize us to charge your payment method for purchases.

5.4 Failed Payments: If a payment fails, we reserve the right to cancel your order and withhold delivery of the eSIM.

6. Delivery

eSIMs are delivered digitally via email immediately after successful payment. The email will contain your QR code, activation instructions, and all necessary details to set up your eSIM. Please ensure your email address is correct at the time of purchase.

7. Prohibited Uses

You agree not to:

Use our services for any unlawful purpose
Attempt to gain unauthorized access to our systems
Resell or redistribute eSIMs without authorization
Use the service for excessive or commercial bulk messaging
Interfere with or disrupt our services
Violate any local, national, or international laws

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of SimNha or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, SimNha shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

10. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free service. Network coverage and speeds depend on local carrier networks and may vary by location.

11. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Singapore.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@simnha.com

Support: support@simnha.com

By using SimNha services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

2. Description of Service

SimNha provides digital eSIM products for mobile data connectivity. Our services include:

Sale and delivery of eSIM data plans for various destinations worldwide

Instant digital delivery of eSIM activation codes via email

24/7 customer support for eSIM-related inquiries

Account management and order history tracking

3. eSIM Product Terms

3.1 Activation: eSIMs must be activated within 12 months of purchase. Once activated, the validity period begins according to the specific plan purchased.

3.2 Compatibility: It is the customer's responsibility to ensure their device supports eSIM technology before purchase. We provide a device compatibility checker on our website.

3.3 Data Usage: Data allowances are subject to the terms of the specific plan purchased. Unused data does not roll over and expires at the end of the validity period.

3.4 Coverage: Coverage is subject to local network availability. We partner with reputable carriers but cannot guarantee coverage in all areas.

4. Account Registration

To make a purchase, you may need to create an account. You agree to:

Provide accurate, current, and complete information

Maintain and promptly update your account information

Keep your password secure and confidential

Accept responsibility for all activities under your account

Notify us immediately of any unauthorized use

5. Payment Terms

5.1 Pricing: All prices are displayed in USD and include applicable taxes unless otherwise stated.

5.2 Payment Methods: We accept major credit cards, debit cards, and other payment methods as displayed at checkout.

5.3 Authorization: By providing payment information, you authorize us to charge your payment method for purchases.

5.4 Failed Payments: If a payment fails, we reserve the right to cancel your order and withhold delivery of the eSIM.

7. Prohibited Uses

You agree not to:

Use our services for any unlawful purpose

Attempt to gain unauthorized access to our systems

Resell or redistribute eSIMs without authorization

Use the service for excessive or commercial bulk messaging

Interfere with or disrupt our services

Violate any local, national, or international laws

9. Limitation of Liability